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Avaya
Merlin Magix Telephone Systems
 The
Merlin Magix Integrated system is the next
evolutionary step from the Merlin Legend
system. You get the same expansion to 80
lines and 200 extensions. You get the same
access to call centers, messaging,
networking and Computer-Telephony
Integration (CTI). But the Merlin Magix
system adds the new 4400 series telephones.
And it adds the decisive advantage of the
Merlin Magix Integrated Network Access (INA)
module.
Features:
-
Expansion to 80 lines and 200 extensions
- Full
compatibility with Merlin Legend MLX,
Pertner Enhanced ETR or Multiline MLS
telephones
- Also
compatible with the new Merlin 4400
telephones
- Caller
ID for internal and external calls
-
Internet and voice terminal access with
the optional Merlin Magix Integrated
Network Access (ANI) card
- PC
based dialing and screen pops of customer
files with Computer-Telephony Integration
(CTI) interfaces
- Monitor
call handling with Merlin Magix Reporter
software
- Easy
administration with WinSPM software
(optional)
-
Integrated call center systems: Basic
Customer Care and Enhanced Customer Care
-
Multi-site networking
- Add
line and station cards as needed
Configuration:
- Control
Unit Complete includes main cabinet,
processor module and power supply
-
Provides 5 universal expansion slots
-
Supports up to 2 expansion cabinets
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