New
AT&T Lucent Partner Voice Mail by Avaya
solutions are designed to help you and your
employees to work more effectively and be
more responsive to your customers, all while
keeping your office communications costs
firmly under control. You can be sure that
every caller gets through to your business
and is handled effectively. With the choice
of solutions that work with ACS
and other partner systems, it is easy to
take advantage of the important extras to
help your company give the best customer
service possible.
Merlin
Messaging is ideal for businesses that are
new to a Voice Mail System as well as for
growing companies with changing needs. It is
an affordable flexible e-business solution
from Lucent Avaya that makes it easy to
integrate it into your business. Merlin
offers automated attendant, call answer and
services that work very well with Merlin
Legend Systems. It has exceptional handling
and messaging capabilities which can improve
customer service, enhance employee
productivity, lower cost, and increase
revenue.
Intuity
Audix Multimedia Messaging provides
flexible, expandable, 24-hour, anywhere,
anytime access to all messages with a choice
of media - interfaces.
Definity
Audix provides state-of-the-art capability
integrated with the ECS. It offers global
digital networking as well as a complete,
easy-to-use system that is available 24
hours a day from any Touch-Tone phone
Panasonic Business
Voice Processing Solutions
We are
proud to offer sales and service for Panasonic Voice
Processors. Panasonic is one of the most recognizable
and trusted brand names throughout North America.
The KX-TVS50 voice processing system
manages your communications efficiently, in both the
business and home environment.
You can combine the KX-TVS50 with our KX-TA624 advanced
hybrid telephone system to enjoy more personal phone
features that are unique to Panasonic products
- Automated Attendant Service
answers incoming calls and routes the caller to the
appropriate extension or department.
- Automatic Message Forward/Copy
Message-automatically move or copy the messages to another
mailbox if the messages have not been "picked up" after a
specified period of time.
- Call Screening records the
caller's name and announces it to the extension user
before transferring the call.
- Caller ID Personal Greeting
allows you to record personal greeting messages for up to
four specified Caller ID numbers.
- Custom Service allows callers
1-digit access to department extensions, information
announcements or other system features.
- Live Call Screening allows you
to monitor your incoming calls while they are being
recorded into your mailbox and the ability to intercept
the call.
- Remote Live Call Screening gives
you the freedom to monitor your calls from the handset of
any cordless phone. Choose whether to pick up the call or
let it go to your mailbox.
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Nortel Business
Voice Processing Solutions
Billions of voice mail messages are delivered every work day
around the globe. Voice mail saves time, money and
aggravation. It boosts productivity. And customers, vendors,
and employees alike have come to rely on its convenience.
Norstar Voice Mail is like a personal assistant, who:
- Answers your telephone and takes messages for everyone
in your company—with complete accuracy—24 hours a day, 7
days a week;
- Frees employees to concentrate on the
revenue-generating work at hand, confident that they won’t
miss a phone call;
- Gives your customers and suppliers direct access to
the person they want to reach, cutting down on "telephone
tag." They can ask a question or leave information
anytime. And since studies
show that 50% of all business calls
involve one-way transfers of information, Voice Mail sends
your productivity skyrocketing.
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And with up to 1,000 mailboxes and up to 100 hours of
total storage time for greetings and messages, Norstar
Voice Mail can be configured to fit your business needs.
Stratagy
Voice Processing
n today’s
communication-intensive business world, you need a reliable
strategy for managing messages as well as meeting customer
demand for immediate information. The most effective
strategy is the Toshiba Stratagy family of voice processing
systems. By putting Stratagy’s sophisticated solutions to
work, you’ll streamline your operations and increase your
staff’s productivity.
Proven Reliability and Tradition
With a long history of expertise in both telephony
and computer technology, Toshiba is uniquely qualified to
bring the best of these technologies together in the
Stratagy system. Toshiba has manufactured proven
telecommunication systems for over a century. That’s why the
Toshiba name is a guarantee of quality and reliability for
millions of customers worldwide.
The Stratagy Family of Voice
Processing Solutions
From automated attendant to voice mail to Unified
Messaging, from an integrated circuit card to a rack
mountable network server, you’ll find a Stratagy voice
processing solution designed to cost-effectively meet your
company’s specific needs. Since Stratagy is expandable, your
investment will be protected as your voice processing needs
change.
Click on the Stratagy
products below to explore the various Stratagy solutions
available to you:
Stratagy ES (Enterprise
Server)
Toshiba’s most advanced voice processing
applications in small to enterprise-size platforms.
Integrates with Toshiba Strata DK and Strata CTX
telephone systems, and other manufacturers’ telephone
systems.
Stratagy iES32 (Integrated Enterprise Server)
Toshiba’s most advanced voice processing features
incorporated on a circuit card, providing plug-and-play
operation with the Toshiba Strata CTX business telephone
system.
Stratagy IVP8
Integrated circuit card ideal for small to
medium-size businesses who want to add voice processing
capabilities to their Toshiba Strata DK and CTX
telephone systems.
Stratagy Flash
Compact voice processing system that integrates
with Toshiba Strata and other manufacturers' telephone
systems. Designed for small businesses with relatively
low call volumes.
 NEC DS
2000 Business Communication Solutions
NEC’s
legendary reliability and quality standards are evident with
the introduction of the new, fully integrated, flash memory
based IntraMail voice mail systems for use with either a
DS1000 or DS2000 system. IntraMail is available in two
different sizes for your voice mail needs: a 4 port/ 4 hour
system, or an 8 port/8 hour system.
IntraMail
builds on NEC’s base of experience with voice mail systems
to offer a sophisticated yet easy-to-use feature set that
enhances ease-of-use in its voice mail predecessors.
IntraMail brings a new level of speed and simplicity to the
features you’ve come to expect from an NEC voice mail
system.
Full
integration means that IntraMail installs inside the DS1000
or DS2000 common equipment, does not require the optional
expense of analog station ports for connection to the system
and does not require a separate power supply. Also,
IntraMail will show you the number of messages in your mail
box as soon as you enter your mailbox, and will flash a
message waiting lamp on your phone when you have a new
message.
In addition,
full integration allows IntraMail to supply interactive
voice prompts to key system users. For example, when an
extension user dials an intercom number not in use, they
will hear a voice announcement that says, “The number you
have dialed is not in service.”
 One of the
most useful aspects of this full integration is the
interactive “soft” keys shown on display telephones which
let you manage your voice mail without having to remember
dialing codes. For example, to exit your mailbox after
you’ve listened to your messages, simply press the softkey
that says “EXIT”.
IntraMail’s
Automated Attendant saves you and your customers time and
money. Incoming calls are answered quickly with greeting
messages that can change depending upon the time-of-day
and/or day-of-the-week. Greeting messages can be tailored to
provide callers with dialing instructions such as “Dial 1
for sales, 2 for service or stay on the line to speak with
an attendant.”
Busy
offices can always keep pace with productivity features like
Caller ID with Return Call. Since the Caller ID number is
associated with the voice mail message (if Caller ID is
supplied by your local telephone company), it makes
returning calls to people who have left messages in your
voice mail mailbox that much easier.
Fax detection
can save you even more money. Now there’s no necessity for a
separate line for your fax machine. IntraMail can listen for
a fax tone on an incoming call, and if it hears a fax tone
it will automatically transfer the call to the extension
where your fax machine is installed.
If you’ve ever had calls
during which you can’t take notes fast enough, or had the
necessity to record important information so it can be
reviewed later, the IntraMail has the solution for you.
Conversation Record lets you record a conversation into your
mailbox, review that conversation later and forward it to
another extension after your review.
These are just a few of
the ways that IntraMail and the DS1000 and DS2000 systems
can save you time and money. Contact Willmax Telecom more information.
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